Child Support Payments | Maricopa County Clerk of Superior Court

Service Notice: Potential Impact to Child and Spousal Support Services

In May 2024, the Department of Economic Security Division of Child Support Services (DES-DCSS) transitioned to a new case management system (AZCARES) for child and spousal support obligations. The Clerk’s Office and Superior Court rely on DES-DCSS’ system to provide various support-related services. During the initial implementation period, customers may experience impacts to the following support-related services:

1. Payment processing delays

2. Payment History request delays

3. Arrearage Calculation requests (currently unavailable)

The Clerk’s Office, along with the Maricopa County Superior Court and statewide Court representatives, remain actively engaged with DES-DCSS to resolve system issues and restore efficient support-related services.

Please contact us at (602) 372-5375 or fssresearch@maricopa.gov with any questions or concerns.

For those receiving child support: To prevent a delay in services, it is important that Department of Economic Security (DES) has your current information on file. Please make sure your mailing address is current. See important details below.

1. Important Information Regarding Child Support Payment
2. Electronic Payment Card FAQ
3. Arizona Way2Go Card
4. Way2Go Terms of Use

How to Make a Support Payment

The Family Support Services Division of the Clerk's Office is committed to timely processing of support payments and quality customer service. Note: Please check if your case is IV-D or Non IV-D before selecting a method of payment. IV-D cases are state run child support enforcement programs, which help parents establish paternity, initiate new child support orders and collect unpaid child support, among other services. Non-IV-D are child support cases where child support is established and maintained privately, and these cases are NOT enforced by the state.

Payment Options

Online Payments

CashPro Payments (IV–D cases only)

Pay online via the CashPro Payment Gateway.

DCSS does not charge a fee to use the CashPro Biller Payment Gateway. However, please check with your financial institution if you have any questions regarding fees associated with any of these payment options. Refer to CashPro Frequently Asked Questions for more information.

Third-Party Option (Both IV-D and Non IV-D cases)

iPayOnline is a free, secure and convenient way that allows you to schedule and make child support payments securely via the web using funds from your bank account(s).

Pay by Phone

Mailing Payments

Mailing Payments (Both IV-D and Non IV-D cases)

To pay by mail, send check, money order or cashier’s check to:

Support Payment Clearinghouse
P.O. Box 52107
Phoenix, AZ 85072-2107

or,

Overnight Express Payments
Arizona Department of Economic Security
DCSS – State Disbursement Unit
1789 W. Jefferson, Mail Drop 7214
Phoenix, AZ 85007

Note: Please make the check payable to: Clearinghouse. Please indicate the ATLAS case number on your check so that your payment may be properly applied.

Walk-In Payments

Pay at a Local Retailer (Both IV-D and Non IV-D cases)

Retail Pay is a cash only option for paying child support. You can make a walk-in retail payment at CVS, Family Dollar or 7-Eleven. View a map of nearby retail pay locations. To pay at a retailer:

Go to PayInCashNow.com to get your DCSS PaySlip with your personal barcode
Present the barcode – either on a smart phone or on a printed PaySlip – to any cashier to be scanned at the counter.
Reuse the barcode for future payments or get a new one, as needed.
Your receipt will show the amount applied to child support, plus a $2.50 transaction fee, and the total amount paid.

Payment Research

For Non IV-D cases, Family Support Services is responsible for responding to payment inquiries and researching payment-related issues. Examples of payment-related inquiries include: lost payments, payments posted in error, or purge payments. Please contact the Clerk's Office with any questions or concerns.

Office Hours: 8:00 AM - 5:00 PM, Monday through Friday, excluding holidays.
Office Telephone: (602) 37-CLERK, or (602) 372-5375.