Service Notice: Potential Impact to Child and Spousal Support Services

In May 2024, the Department of Economic Security Division of Child Support Services (DES-DCSS) transitioned to a new case management system (AZCARES) for child and spousal support obligations.  The Clerk’s Office and Superior Court rely on DES-DCSS’ system to provide various support-related services.   During the initial implementation period, customers may experience impacts to the following support-related services:

1.      Payment processing delays

2.      Payment History request delays

3.      Arrearage Calculation requests (currently unavailable)

The Clerk’s Office, along with the Maricopa County Superior Court and statewide Court representatives, remain actively engaged with DES-DCSS to resolve system issues and restore efficient support-related services.

Please contact us at (602) 372-5375 or fssresearch@maricopa.gov with any questions or concerns.

Support Service Window

The Child Support Service Window is the first contact with Child Support Services for many customers. The window is located at: 

Central Court Building
201 W Jefferson St
Phoenix, AZ 85003

Any of the forms and corresponding instructions in regard to obtaining and/or managing child support can be downloaded from the Self-Service Center website.

Additional Services Provided

All court locations accept purge payments pursuant to a Court Order and accept release payments pursuant to a Child Support Arrest Warrant. They also handle requests for non IV-D support arrearage calculations and payment histories for both IV-D and non IV-D cases.

The statutory fee for these services is: $67.00 for a non IV-D support arrearage calculation and $30.00 for a IV-D or non IV-D payment history.