Sometimes, you need service with a more personalized touch. We understand that and put our heads together to come up with a virtual tool that provides a savvy, customer-oriented approach. The result? Meet Cleo!

The Clerk of the Superior Court in Maricopa County deployed Cleo (the virtual agent that powers the website chat box), which uses IBM Watson technology to engage with citizens across many channels. Not only can you engage with her on our website chat, you can also access her help through SMS text messaging!

Get fast, accurate responses to your pressing concerns - whether you're looking for directions, office wait times or have questions about our services.

Features:  

• Available 24/7, 365 days a year
• Provides public support in an effort to expand access to justice
• Communicates responses in multiple languages
• Human hand-off option available
• Omni-channel based 

• Website Virtual Assistant (Chat Box)
• Email
• SMS Short Code
• Facebook Messenger