Terms of Use

The Clerk of the Court in Maricopa County (Clerk's Office) attempts to maintain the highest accuracy of content; yet neither the Clerk's Office, Maricopa County, nor any agency, officer, or employee of Maricopa County nor the Clerk's Office, warrants the accuracy, reliability or timeliness of any information published on this website. User shall hold the Clerk's Office and Maricopa County harmless from and against any losses caused by reliance on the accuracy, reliability or timeliness of such information.

Information may be changed or updated without notice.  The Clerk's Office may make improvements and/or changes in the materials contained in or described on this web site at any time without notice. We may also make changes in this disclaimer without notice.  It is recommended that the user periodically visit this page to review the current Disclaimer. For matters affecting legal rights, interested parties should refer to the printed version of the appropriate official document. 

The Clerk's Office web site has links to other web sites, and not all of these have been reviewed.  Maricopa County is not responsible for the content of any off-site pages. These include links to web sites operated by other government agencies, nonprofit organizations and private businesses. When you follow a link to another web site, you are no longer on the Clerk's web site and this disclaimer will not apply; and you are subject to the privacy policy of that new web site. When you follow a link to one of these web sites neither the Clerk's Office, Maricopa County, nor any agency, officer, or employee of Maricopa County warrants the accuracy, reliability or timeliness of any information published on these external web sites, nor endorses any content, viewpoints, products, or services linked from these systems, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information.

Reference on this web site to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by the Clerk's Office, Maricopa County, or its employees or agents. When downloading information or items, it is the user's responsibility to take precautions to ensure that whatever is selected is free of viruses, worms, Trojan horses and other items of a destructive nature.

The Clerk's Office provides access to documents recorded in the Official Records of the Clerk of the Superior Court, as required by Arizona law. These records can be accessed via public records request through this website or by visiting our offices during regular business hours. 

This disclaimer pertains to the Clerk of the Superior Court in Maricopa County web site as a whole.

Privacy Policy

Personal Information 

Users of this site may wish to make an email inquiry, sign up for an email subscription, or submit a form. These forms capture personal information, such as names, email addresses, and physical addresses. Email addresses or any personally identifying information about individuals are not sold or rented to any governmental, commercial, or other entities. When a user has given the Clerk's Office their email address for purposes of communicating with or requesting information from the Clerk's Office, that communication becomes a part of the public record and may be subject to disclosure under applicable Arizona and Federal statute(s).

For security purposes and to ensure that this service remains available to all users, the Clerk of the Superior Court's website also employs measures to identify unauthorized attempts to upload or change information or otherwise cause damage.

Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under applicable Arizona and Federal statute(s).

Intelligent Agent

Our intelligent virtual agents (Cleo) collect information provided to them from the customer/user in the form of statements. These statements may contain personally identifiable information including names if searching for open public cases, addresses if asking for directions, and/or email addresses if the customer would like to be contacted.

Information provided to our intelligent virtual agents is used to gather information to better assist the user. This information, which is in the form of anonymized utterances (statements submitted to the agent for understanding), is used to train the virtual agents on the intentions of human customers/users. Statements are maintained for no more than thirteen (13) months.

At no time does the Clerk of the Superior Court of Maricopa County share with any other agency the information obtained through interactions between customers/users and our intelligent agents.

US Short Code Intelligent Use Policy

Cleo by Text

The intelligent agent provides the means to text Cleo in order to obtain information that may be of assistance to the user. This may include such inquiries related to the Clerk of the Superior Court's office hours, locations, and service availability.

You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at coccustomerrelations@mail.maricopa.gov.

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. You will receive a message response only at the time of initial inquiry. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.