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62010-2011ANNUALREPORTTEAMWORKMAKINGHISTORYHAPPENTODAYDutiesAstheClerkMichaelistheox1cialrecordkeeperandx1duciaryagentorSuperiorCourtandresponsibleorleadinganorganizationo685employeessupporting154judgesandcommissionersservingaconstituencyomorethanourmillionandguidinganOx1cethatoperatesinoneotheastestgrowingandlargestcountiesinthenation.Inthepast10yearsMaricopaCountyexperienceda24.2percentincreaseaccordingtothe2010Census.FocusMichaelisastrongadvocateorhighqualitycustomerservice.Hehasimplementednumerousmeasurestoimproveserviceduringhistenure.HeattendsallnewemployeeorientationclassestodiscussitsimportancetothenewstamembersconductsmonthlymeetingswithemployeestolistentotheirideasonhowtheOx1cecanimproveserviceandheregularlycommunicatesinpersonandviapublicationswiththosewhointeractwiththeOx1ce.Inadditiontoanaward-winningwebsiteheoersFacebookandTwittersocustomerscanelectronicallyinteractwiththeOx1ce.Asignix1cantstepMichaelistakingtoimproveserviceisimplementingtheElectronicCourtRecordECR.eFilingisamajorpartotheECRinitiativewhichhasgreatlyincreasedex1cienciesandprovidesurtherconvenienceorcustomersandthecourt.MichaelhasalsointroducedseveralothertechnologicaladvancementsaspartotheECRgoalmanyowhicharementionedinthisannualreport.Michaelx19socusonserviceiswell-balancedbetweenutilizingmoderntechnologywithold-ashionedriendlyproessionalism.ServiceMichaelx19sdesiretoserveisalsorefectedinhisproessionalandcommunityinvolvementwhichextendstomembershipinmorethan20localandnationalorganizations.HeisaormerpresidentotheArizonaAssociationoCountiesandhecurrentlyservesontheBoardoDirectorsortheNationalAssociationoCounties.In2009hewasappointedbyGovernorBrewertotheGovernorx19sInormationTechnologyAuthorizationCommissionandlastyearhewasappointedbytheChieJusticeotheArizonaSupremeCourttotheArizonaJudicialCouncil.ExperiencePriortobeingtheClerkotheCourtMichaelservedasanAssociateClerkwithintheOx1ceornearly11years.OtherpositionshehasheldincludeCourtServicesAdministratorandManagementAnalystorSuperiorCourtandManagementAnalystProjectManagerorMaricopaCounty.EducationMichaelwasborninChicagoIll.buthaslivedmostohislieinMaricopaCountyArizona.HeearnedaBacheloroArtsDegreeinpoliticalscienceromLoyolaUniversityinChicagoandaMasteroPublicAdministrationDegreeromArizonaStateUniversity.FamilyMichaelandhiswieJillhavethreesonsandadaughter-in-law.LEADINGTHETEAMWITHAMBITIONInNovember1998MichaelK.JeaneswaselectedtotheoiceotheClerkotheSuperiorCourtbythevotersoMaricopaCounty.Hewasre-electedtotheOicetoserveadditionalour-yeartermsinNovember20022006and2010.Michaels12AspectsofGoodTeamworkA-ActionB-BelieveC-CommunicationD-DedicationE-EncouragementF-FlexibilityG-GoalsH-HonestyI-InnovationJ-JoiningK-KnowledgeL-Listen